Click And Collect
Buy online, collect instore
With our Click & Collect service you can order online, then collect from your chosen store.
Click & Collect allows you to spend more time on the job. Click and collect orders can be
made at any time on the ECA website. Subject to stock availability, we aim to ensure that
click and collect orders are available for collection from the nominated store within 1 trading
hour of your order being placed.
Place your order.
Go to the checkout and select the store.
Enter a promotion code if you have one, agree to terms and conditions.
Confirm your payment method.
Confirm your order.
Click & Collect Terms & Conditions
Click and collect orders can be made at any time on the ECA website and will be available
for collection from your chosen store between 8am and 5pm Monday to Friday excluding
bank holidays. ECA aim to ensure that click and collect orders are available for collection
within 1 trading hour of your order being placed. Once your order has been placed you
will receive an email confirming your order number. If there is a problem with your order,
you will be informed immediately either by phone or email.
Orders will be held for 48 hours from the time you place your order and if you have not
collected your order within this timeframe you will be contacted by the store. We reserve the
right to cancel and refund any orders not collected within 5 days. When collecting your order
please ensure that you have your order confirmation email (either printed or on your phone),
together with the payment card used to make the purchase as ECA reserve the right to see this
card before releasing the goods. If 3rd Parties are collecting goods on your behalf they must
have a copy of the order confirmation email, ECA reserve the right to ask for photo ID, i.e.
valid photo card driver’s licence or passport which will be photocopied by the store before
goods are released.
All orders are subject to ECA terms and conditions of sale.