Message from Gary Baines, Managing Director
If you're a busy contractor, you need reliable suppliers. You need to rely on the quality, the service and the price.
If you're a busy contractor you're probably set in the way that you shop for your supplies.
We supply many people like you. We've done this for 40 years.
Coventry - Birmingham - Leicester - Stoke - Newark - Oldbury
Do you like a quick and easy pick up?
You can park directly outside your local showroom and collect.
Like to browse?
You won't see a better looking showroom in your area. There is a massive array of tools fasteners and ironmongery all priced up and at low prices!
Like to telephone?
Your call is quickly dealt with an experienced human! Our telephone sales staff are dedicated to that role and surrounded by a library of information.
If they do have to look up information THEY WILL CALL YOU BACK!
Like to get good advice?
You can't buy experience - but we’ve managed to keep our good staff - and keep them trained in the latest products.
You will always deal with someone who "talks sense"!
Like a visit from us to your own site or workshop?
Your own personal field sales manager will visit when it suits you. He also knows his stuff!
Like a bargain?
Our tool deals often beat internet prices! Let us e mail you our special TFI Friday weekly deals.
If you use lots of the same fasteners or other consumables let us quote you for special contract rates!
Like to shop online?
Our web site is easy to use and may be used in conjunction with local showrooms to collect or account customers may arrange quick
personalised deliveries. Orders placed on line by you are processed further by your local experienced sales staff who will contact you with queries.
AT ECA WE HAVE ALL BASES COVERED
This is a people business!
You can't teach people to care! You will deal with staff who have a natural interest in our products and getting things right for you.
They get time to pay attention to your requirements because they are dedicated to only one of three roles -
either in the showrooms dealing face to face with you, or on the phones where they are surrounded by a product library, or out in the field.